Contact

How Can We Help Today?

Parlor Space is operated by BL Ventures Group LLC. Our team is ready to assist with orders and product questions.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@parlorspace.com
Within 24 hours
Phone
(562) 600-5902
Mon-Fri, 9 AM - 5 PM PT
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer complimentary curbside freight delivery to the 48 contiguous U.S. states. Orders are typically prepared within 2 to 5 business days, followed by 5 to 10 business days in transit. Freight items require a scheduled delivery appointment with the carrier. See our Shipping Policy for full details.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to follow your shipment directly through the carrier's website.

What is your return policy?

We offer 30-day returns on eligible, unopened items. A 25% restocking fee and return freight apply. For full details on the return process, conditions, and refund timelines, please review our Return Policy page.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis. Please contact us within the return window and reference your order number so we can help find the right solution for your space.

How do I choose the right golf simulator or poker table for my room?

Golf Simulators: We recommend minimum room dimensions of 10' H × 12' W × 16' D to ensure full driver swings and proper radar/camera tracking.

Poker Tables: Plan for roughly 3 feet of clearance around the table so players can pull out their chairs comfortably. Our 48" round table seats 4–6, the 60" seats up to 6, and the 80" Texas Hold'em seats up to 8. Not sure which size fits? Email support@parlorspace.com (or use the form below) with your room dimensions and we'll help you choose.

Do your massage chairs require assembly?

Most of our massage chairs arrive with minimal customer assembly required. Each product listing includes setup details, and you can always reach out if you have questions before purchasing.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Golf Simulators
Poker Tables & Game Room
Massage Chairs
Wine Coolers
Order or Shipping Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM PT
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our team aims to address every inquiry within one business day so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Curated Quality

Every golf enclosure, massage chair, sauna, cold plunge and wine cooler is selected for craftsmanship and lasting comfort.

Complimentary Curbside Freight Delivery

To the 48 contiguous United States; see Shipping Policy for service limits and additional charges.